Why Canadian businesses hire a Canadian virtual assistant.

    01

    Admin handled first

    Inbox triage, calendar defence, meeting prep, and document organization are the first things I take off your plate, before anything else.

    02

    Operations that hold together

    Once the admin is steady, I write the processes, coordinate vendors, and keep reporting on schedule so nothing depends on memory.

    03

    Same time zone, every province

    Atlantic, Eastern, Central, Mountain, or Pacific, I work your hours and reply the same business day.

    04

    PIPEDA-aligned data handling

    Your files stay on-shore where the tool allows it. NDAs that hold up under Canadian law, no offshore subcontracting.

    05

    Canadian tools and paperwork

    Comfortable with GST/HST, T4As, CAD invoicing, and Canadian business software like Wave, FreshBooks, and QuickBooks Canada.

    06

    CRM and website support when you need it

    Once the day-to-day is stable, I can also take on CRM cleanup in Keap, HubSpot, or GoHighLevel, and ongoing website maintenance.

    What clients say.

    "I'm in the imagination business but can't imagine a Business Operations Specialist with more initiative, intelligence and instinct than Valentina. Did you notice that her initials are V.A? What more do you need?"

    Lorne Silver

    HRAI

    "I hired Valentina to manage the many administrative tasks that had started to take too much time away from the strategic work of running my business. After a quick onboarding she jumped in right away and started making a huge difference, reducing my stress and helping me focus on other things. I also trust her to take care of my personal matters for me. I highly recommend her!"

    Natalie Hill

    Spur Communication

    "We've been working together for just over two years now, and I continue to work with her today. Valentina has built three websites for me, helped develop and manage databases, supported the setup and organization of a CRM, created presentations and data sets, managed social media, and assisted with advertising and marketing. She has also provided extensive administrative support, including monitoring and responding to emails, coordinating meetings, and helping keep a number of different projects moving at the same time. She works very independently and takes initiative. I don't need to regularly follow up with her to make sure things are getting done. She gets things done when she says she will, and we've never had an issue with her missing a deadline. In fact, she regularly completes work ahead of schedule. I would absolutely hire Valentina again. She has become someone I trust to take something on, figure it out, and get it done."

    Sarah Roth

    Client for more than two years

    Read all testimonials

    What working with a Canadian virtual assistant looks like.

    The practical questions I get asked on a first call: currency, contracts, data, and how Canadian businesses normally invoice and pay.

    Currency & invoicing
    CAD or USD, invoiced monthly, with GST/HST by province: 13% HST in Ontario and 5% GST in provinces that charge GST only.
    Contracts
    A plain-English Canadian contractor agreement and a mutual NDA as standard. A statement of work for project-based requests.
    Data residency
    Working files stay in Canadian or North American regions where the tool allows it, including Google Workspace, Notion, and Airtable.
    Payment methods
    Interac e-Transfer, EFT, credit card via Stripe, or wire transfer for larger engagements.
    Time zone coverage
    Full overlap from Atlantic through Pacific, with replies during your business day rather than overnight.
    Where I work with clients
    Toronto and the GTA, Vancouver, Calgary, Edmonton, Ottawa, Montreal, Halifax, Winnipeg, and Moncton. The work is remote-first, so coverage follows the time zone, not the postal code.
    Provincial nuance
    Comfortable with the practical differences between Ontario, BC, Alberta, and Quebec when it comes to contractor arrangements.

    Common ways I get brought in.

    Administrative support

    Inbox and calendar management, document organization, travel coordination, and the daily admin work that a busy owner or executive stops having time for.

    Operations support

    Written processes, project coordination across contractors, vendor management, and recurring reporting so the business runs on a system instead of on memory.

    CRM and workflow support

    Cleanup and automation in Keap, HubSpot, and GoHighLevel for clients who need their pipeline and follow-ups working.

    Website support

    Ongoing maintenance and updates for WordPress, Shopify, and Webflow sites, including the form-to-CRM connections that tend to break without anyone noticing.

    Full-service virtual assistant work for Canadian businesses.

    I combine recurring administrative support with operational coordination and agreed technical work. You work directly with me and receive one clear scope and invoice.

    • Inbox management. I sort your inbox each morning, draft the routine replies and flag the few that need you.
    • Calendar and meeting prep. I book meetings across time zones and send the agenda and documents the day before.
    • Meeting follow-up. I write up action items after a call and chase each one until it is done.
    • Client onboarding. I send the welcome email, contract and intake form, and set up the client's folder.
    • Documentation and SOPs. I turn how you do a task into a written process your team can follow without asking you.
    • Vendor coordination. I chase quotes, renewals and invoices with your suppliers so nothing lapses.
    • Reporting. I pull your numbers into one monthly report instead of five spreadsheets.
    • CRM upkeep. I clean up duplicate contacts and fix follow-up sequences in Keap, HubSpot or GoHighLevel.
    • Website updates. I update pages, fix broken forms and keep WordPress, Shopify or Webflow sites current.

    Or pick a specialist track

    Administrative Support

    Inbox, calendar, meeting prep, and the daily admin that keeps a business running.

    Explore Administrative Support

    Operations Support

    Written processes, project coordination, and vendor management.

    Explore Operations Support

    CRM & Workflow Support

    Pipeline cleanup, automations, GoHighLevel, HubSpot, Keap.

    Explore CRM & Workflow Support

    Website Support

    Ongoing maintenance, updates, and fixes for WordPress, Shopify, and Webflow sites.

    Explore Website Support

    Quick contact

    Work with a Canadian virtual assistant serving Canada.

    Send a quick note. I reply within one business day, and the first call is always free.

    Or request a free consultation from the contact page.

    Common questions

    Canadian Virtual Assistant FAQ

    Rellatech is a Canadian virtual assistant service based in Moncton, New Brunswick, supporting executives, business owners and teams with admin, operations and CRM work. I work in Canadian time zones, invoice in CAD and handle client information in line with PIPEDA.

    Hire onshore if you need someone in your time zone who understands Canadian business practices and privacy rules; offshore can cost less but usually means more hand-holding and time zone gaps. I cover the trade-offs in my onshore vs offshore virtual assistant comparison.

    A virtual assistant takes recurring admin and coordination off your plate: inbox and calendar management, meeting follow-ups, client onboarding, documentation, reporting and CRM upkeep. I start by listing what takes your time each week and handle it on a set schedule.

    My rates start at CAD $30 per hour, and ongoing support is a flat monthly fee agreed in writing, invoiced in CAD. See my pricing page for current packages.

    Yes, I work remotely with clients across Canada, and in the US, UK and Australia. The Ontario page covers working hours and details for Ontario businesses.

    Send an inquiry through the contact form describing what's piling up. I review every submission personally, and if it looks like a fit I'll follow up to schedule a call and put together a scope.

    I read every inquiry myself. If your needs are a good match for what I offer, I'll reply to schedule a short call. From there I put together a scope, get access to the tools I need, and spend the first couple of weeks learning your systems and documenting what I find.

    Ready to hand over recurring admin or operations work?

    Tell me what you need using the form. Tell me what's on your plate and I'll tell you straight up if I'm the right fit.

    Book a free call

    Tell me what you need help with, and I will suggest where to start.

    Book a free call