Administrative and operations support for executives, business owners and teams.
Including the systems behind the work: Keap, Infusionsoft, HubSpot and CRM automation. I take care of the recurring tasks and coordination that keep your business running: inboxes and calendars, client follow-ups, project tracking and documentation. Dependable support from someone who learns how your business works and follows through on the details.
Rellatech is Valentina's Canada-based administrative and operations support practice for executives, business owners and teams. I handle recurring admin and operational follow-through, with CRM cleanup, workflow automation, and website support as specialist capabilities. Based in Moncton, New Brunswick, I work remotely with clients across Canada, the UK, Australia and the US.
I slot into the way your team already runs, so nobody has to rebuild their process for me.
Based in Canada, supporting teams across Canada, the United States, the United Kingdom, and Australia
Administrative support first: inboxes, calendars, documents, client coordination, and recurring reporting
Operations support when you need more ownership across projects, contractors, and internal follow-through
Tech-savvy by default, with CRM cleanup, workflow automation, and website support as specialist capabilities
Get the day-to-day work off your plate.
When you are managing clients, making decisions and leading a team, administrative work can take up more of your day than you intended.
I help keep that work organized and moving, so you have fewer loose ends to chase and more time for the responsibilities that need you.
If any of these sound familiar, it is probably worth a conversation:
- You have outgrown the way you used to run things, but nobody has had the time to sit down and fix it.
- There are important systems inside the business that nobody on the team really manages.
- You need dependable admin support from someone who is also comfortable in your CRM, your website, and your workflows.
- You would rather not hire three separate contractors to cover what really feels like one job.
How I can support you.
Executive and governance support
For a CEO, a chief of staff or a board, I run the coordination behind the decisions: the calendar, the papers, the approvals and the follow-through, across several organizations and stakeholder groups at once, with confidential material handled properly.
- Board, committee and AGM logistics, packages, agendas and decks
- Director onboarding, briefing packages and routine director communications
- Meeting minutes prepared from recordings and transcripts
- Approval and signature workflows run to completion
- Charter compliance tracking and NDA, contract, IP and MOU registries kept current
- Executive scheduling across organizations and time zones
- Proposals, scopes of work and pitch decks assembled for business development leads
- Confidential legal, procurement, membership and investor documents
Additional capabilities
Alongside the four core areas, retainers often pick up smaller pieces of work that would otherwise need a separate contractor.
- Technical troubleshooting: CRM fields, broken automations, form integrations and platform settings
- Reports, decks and documents: Recurring reports, presentations, ebooks and branded materials
- LinkedIn optimization: Profile and company page cleanup, plus a workable content rhythm
- Online business management: Higher ownership across projects, contractors and delivery
Work directly with me.
I'm Valentina Akpan, the founder of Rellatech, based in Canada. My background combines administration, operations and technical support. I help executives, business owners and teams manage their daily workload, coordinate moving parts and maintain clear records.
I'm comfortable working in the tools your team already uses, including shared documents, project management platforms and CRMs. As I learn your business, I look for practical ways to make recurring work easier to manage.
Companies I've worked with.
The kind of work that makes the whole business easier to run.
Valentina has been an indispensable part of my team. She keeps everything running smoothly, from managing a complex calendar and coordinating meetings across time zones to providing data analytics and high-level brand support. Her attention to detail and proactive approach have made a real difference.
I'm in the imagination business but can't imagine a Business Operations Specialist with more initiative, intelligence and instinct than Valentina.
I hired Valentina to manage administrative tasks that had started to take too much time away from running my business. After a quick onboarding she jumped in right away and started making a huge difference.
Valentina is an incredible business operations specialist. She works with me and my team quickly, she's very responsive, and she finds great solutions to the issues I ask for help with. Couldn't recommend her more!
She gets things done when she says she will, and we've never had an issue with her missing a deadline. After more than two years, I still choose to work with her and continue to find new ways for her to support my businesses and projects. She has become someone I trust to take something on, figure it out, and get it done.
A straightforward way to get started.
Tell me what you need help with
Share the tasks taking up your time or the responsibilities you want to hand over.
Agree on the support
We confirm the scope, priorities, pricing and working arrangements before anything starts.
Start handing work over
I get familiar with your tools and processes, take on the agreed responsibilities and keep you updated on what is done and what comes next.
Support that fits the work you need covered.
Ongoing administrative and operations support is for businesses that need regular help managing recurring responsibilities. We agree on priorities, workload and communication expectations so you know what I am handling.
Defined projects cover a specific backlog or operational need, such as organizing records, documenting a process, coordinating a project or setting up an onboarding checklist.
I work inside the tools you already use.
Communication & documents
Gmail, Outlook, Slack, Google Workspace
Project coordination
Notion, ClickUp, Asana, Monday
CRM & workflows
HubSpot, Keap, GoHighLevel, Jane App, Zapier, Make
Website & content
WordPress, Webflow, Shopify, Squarespace
Bookkeeping & billing
QuickBooks Online, Xero, Wave, GreenShield
Plus course platforms, reporting and design tools. See the full tool list.
Frequently Asked Questions
Find answers to common questions about working with Rellatech
What would you like taken off your plate?
Tell me about your business, what needs attention and the support you are looking for. I review inquiries personally and normally reply within one business day.