For course creators juggling students, launches and a full inbox.

    Most course creators I work with have real students and real revenue, but the founder is still personally answering access requests, chasing refunds and rebuilding the same launch checklist every time. I take the daily admin off first, then fix the systems causing it.

    • Course creators with an active student base and repeat cohorts or evergreen sales.
    • Creators running on Kajabi, Teachable, Thinkific, Podia or Mighty Networks.
    • Anyone running cohort launches, membership renewals or affiliate programs.
    • Founders who want to build the next course instead of answering password reset emails.

    What I take off a course creator's plate, in order.

    A student inbox you cannot keep up with

    Access questions, billing confusion and password resets land daily. I triage the inbox, answer the routine questions and escalate anything that needs your voice.

    Onboarding that feels different for every student

    Welcome emails that do not fire consistently and module unlocks that lag. I rebuild the onboarding sequence so day one feels the same for every student.

    Calendar chaos around live calls and office hours

    Coaching calls, Q&A sessions and guest interviews booked with no buffer. I manage the calendar so live sessions do not collide with your recording time.

    Launch week held together by memory

    Cart openings, payment plans and bonus delivery tracked in your head. I run a launch operations checklist so nothing breaks on launch night.

    Refunds and cancellations eating your afternoon

    Manual refund processing and access revocation done one email at a time. I template the flow so it takes minutes instead of most of an hour.

    An email automation tree nobody can explain

    Welcome, nurture and sales sequences overlapping and confusing subscribers. Once the daily admin is steady, I audit and rebuild the automation so each subscriber gets one clear journey.

    Course platforms I work inside.

    I am vendor-neutral. If your LMS is working against your business model, I will say so.

    KajabiTeachableThinkificPodiaMighty NetworksSkoolCircleThrivecartStripeConvertKitFlodeskActiveCampaignKeapZapierMake

    What's included in ongoing support

    Daily student inbox triage and reply drafting
    Calendar management for live calls and office hours
    Course access and enrollment troubleshooting
    Launch operations checklist and execution
    Refund and cancellation processing
    Email automation audit and cleanup
    Affiliate tracking and payout support
    Website and checkout page support
    Written processes for the next hire
    Weekly enrollment and support summary

    FAQ

    Common questions from course creators.

    No. I do not build curriculum or write lesson scripts. I run the inbox, calendar and operations around the course so you have more time for the parts only you can do.

    Once your daily admin is steady, yes. Launch operations is one of the most common pieces of work I take on, from cart opening to bonus delivery to the follow-up emails.

    For routine questions, yes, always in your voice and under your brand. Anything that needs your specific knowledge or judgment gets escalated straight to you.

    Yes. I have built and maintained sites on both, including products, pipelines, checkouts and email sequences. If your platform is genuinely limiting you, I will say so.

    Pricing is inquiry based since every course business needs a different mix of hours. You can see the general structure on the ways to work together page and request a free consultation for a specific quote.

    Typically within a week. If a launch is coming up inside thirty days, I prioritize the launch-critical admin first and handle the rest of the audit afterward.

    Hand the student inbox and launch admin to one person.

    Tell me what is piling up right now, the inbox, the calendar, or the last launch that nearly broke, and I will tell you what I would fix first.

    Book a free call

    See full pricing